Receptionist - State Farm Agent Team Member

Ryan Crosby - State Farm Agent; Highland Mills (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Crosby - State Farm Agent in Highland Mills, NY is seeking a motivated Receptionist - State Farm Agent Team Member to provide exceptional service. The right candidate is highly organized, detail-oriented, and eager to contribute to a supportive team atmosphere.

Responsibilities include greeting customers, managing appointments, and supporting administrative tasks. The position offers opportunities for personal and professional development within a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Detail-oriented and highly organized.
• Eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2000 after previously working as a broker, and over the years I’ve built a team culture that feels supportive, motivated, and family oriented. Our team of seven works hard, celebrates wins together, and takes pride in creating lasting relationships with the customers and community we serve.

We’re very involved in the community and believe in creating an environment where team members can grow personally and professionally while feeling valued and supported. Our office offers a 401K, opportunities to earn annual trips and bonuses, and a positive team atmosphere where hard work is recognized. I’m looking for someone who is motivated, self driven, and enjoys being part of a collaborative team that pushes each other to succeed.

Role Description

Ryan Crosby - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.