Receptionist - State Farm Agent Team Member

Karenwilliamsagency; Rogers (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Karenwilliamsagency in Rogers, Arkansas, is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and eager to contribute to a supportive team environment.

In this role, you will greet and assist customers, manage appointments, and support administrative tasks while engaging in sales conversations. We offer competitive salary, health insurance, and opportunities for training and advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and keeping customer records.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking

Engaging in sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 1992 and has built a team of eight built on experience, consistency, and strong customer relationships.

We offer health benefits and reimbursement for licensing costs. Our office culture is supportive, experienced, and team-oriented.

We’re looking for someone who is dependable, positive, and eager to learn – someone who values teamwork and takes pride in delivering great service while growing their career in a stable, established agency.

Role Description

We are seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.