Receptionist - State Farm Agent Team Member

Talentify; Leander (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

The State Farm Agent office in Leander, TX is seeking a Receptionist to join the team. The ideal candidate is highly organized, personable, and eager to contribute to a friendly, productive workplace within the insurance industry.

Greet customers, manage scheduling, and support the team with administrative tasks while exploring opportunities to offer insurance options. A welcoming, customer-focused demeanor is essential.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage in conversations to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency is built around helping people - both in our community and within our team. What motivated me to become a State Farm agent was the opportunity to make a real impact while empowering employees to grow, succeed, and prosper in their careers. Every day, I enjoy being a trusted resource for our policyholders and creating an environment where our team feels supported and motivated.

The culture here is best described as exciting, results-driven, and balanced. We value independence, accountability, and high performance, while still protecting work-life balance. I focus on understanding what motivates each team member and use incentives, recognition, and clear expectations to help them reach their full potential - personally and professionally.

Giving back is a priority for us. Each year, we donate over $12,000 to local schools and sports organizations in the Leander and Liberty Hill communities. We also believe work should be fun and rewarding, which is why we celebrate wins with team dinners, lunches, happy hours, contests, Half-Off Fridays, and milestone celebrations like birthdays and work anniversaries.

For our team, we offer meaningful bonuses, opportunities to earn half-day Fridays, extra time off around the holidays, professional coaching and training, and even a cruise trip when we qualify for Ambassador Club. We actively invest in professional development through coaching and ongoing training to help our team continue to grow.

The people who thrive here are highly motivated, eager to help others, and driven to maximize both their earning potential and personal growth. What excites me most about adding new team members is watching them step outside their comfort zone, build confidence, and achieve success. At the heart of it all, this is a family-focused agency where we believe loving what you do truly matters.

ROLE DESCRIPTION

RYAN TORRES - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.