Receptionist - State Farm Agent Team Member

State Farm; Anchorage (AK); Presencial; USD 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Heather Andrus - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Anchorage, Alaska. The role involves greeting customers, managing appointments, and providing excellent customer service while supporting sales efforts.

The ideal candidate should have prior customer service experience and be highly organized. A collaborative and friendly work environment is prioritized, with emphasis on team support and development.

The company offers a competitive salary, flexible schedule, and other benefits including training.

Formación

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsabilidades

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Conocimientos

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2016 after working as a State Farm team member, bringing a strong understanding of both the business and the importance of building a supportive team. I was born and raised locally, which makes serving this community especially meaningful. Our office is made up of four team members, and we truly operate like a small family – we get along exceptionally well, support one another, and make time to enjoy working together.

We value work-life balance and cover licensing expenses, and our culture is built on positivity, dependability, and a great attitude. From team lunches to spa days and celebrating wins together, we believe a happy, connected team creates the best environment for success.

We’re looking for someone who is coachable, reliable, and eager to be part of a close-knit group where good culture genuinely matters.

Role Description

Heather Andrus - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.