Receptionist - State Farm Agent Team Member

Camillekiste; Eatontown (NJ); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Camille Kiste - State Farm Agent is seeking a friendly, organized receptionist to join our team. The role focuses on greeting customers in person and by phone, managing appointments, and maintaining accurate customer records.

You’ll engage with clients to understand insurance needs and present suitable options while supporting daily office operations. The ideal candidate is detail-oriented, patient, and collaborative, thriving in a positive, team-focused environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2008 and currently has a team of four. Before becoming an agent, I worked in management for medical claims with State Farm, which gave me a strong foundation in service, leadership, and building relationships.

We offer 5 sick days, 2 weeks of vacation and a strong focus on work-life balance. Our office culture is friendly, easygoing, and laid-back — we all get along well and create a welcoming environment for both team members and customers.

We’re looking for someone with a positive attitude who enjoys being part of a collaborative, supportive team. If you’re friendly, approachable, and want to grow with a team that values balance and good energy, this could be a great fit for you.

ROLE DESCRIPTION:

Camille Kiste - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.