Receptionist - State Farm Agent Team Member

Jason Grose - State Farm Agent; Detroit (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jason Grose - State Farm Agent is seeking a motivated Receptionist to join the team. The role focuses on welcoming customers, managing schedules, handling inquiries, and supporting a fast-paced office. You will engage with clients, learn insurance needs, and contribute to a positive workflow and growth within the agency.

The position emphasizes strong communication, organizational skills, and a willingness to learn, with opportunities for advancement and ongoing training.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in October 2026, bringing over 20 years of sales experience, including a background in automotive sales. My passion for building relationships, helping others, and achieving results ultimately led me to pursue agency ownership. Outside of work, I'm a proud father with a child currently attending college. I also enjoy staying active through snowboarding, going to the gym, and practicing jiu-jitsu.

Our agency offers ongoing professional development, work-life balance, and licensing reimbursement. We also provide opportunities for career advancement through the Agent Aspirant Program for team members interested in pursuing State Farm agency ownership in the future.

We're building a hardworking, motivated, and results-driven team where initiative, adaptability, and personal accountability are highly valued. I'm looking for personable, self-motivated go-getters who can think on their feet, take ownership of their responsibilities, and approach challenges with confidence. Above all, ethics, integrity, and a strong work ethic are essential. If you're eager to grow, motivated to succeed, and looking for an opportunity to build a rewarding career, we'd love to meet you!

ROLE DESCRIPTION

Jason Grose - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.