Receptionist - State Farm Agent Team Member

Talentify; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent Paul Lanari in Austin, TX is seeking a Receptionist - State Farm Agent Team Member to join our friendly office. You will greet customers in person and by phone, help schedule appointments, and maintain accurate records.

The ideal candidate is organized, detail oriented, and eager to learn the insurance industry. You’ll gain hands-on coaching and have opportunities for advancement within our community-focused agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer greeting

Appointment scheduling

CRM systems

Microsoft Office

Sales conversations

Customer records

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

Our agency opened in 2025 and is a growing team of four focused on building a strong, community-centered business. Before becoming a State Farm agent, I spent 15 years in a corporate environment. I was drawn to agency ownership because I wanted to be more involved in the community and have the opportunity to help a wide range of people in a meaningful way.

We stay actively connected to the local community and look for opportunities to give back and build lasting relationships.

For our team, we offer a 401(k), health, dental, and vision benefits, a strong emphasis on work-life balance, and reimbursement for licensing costs to support your growth.

Our office culture is centered around support, development, and success. My role is to help the team succeed by providing hands-on coaching, role play, and guidance to help you grow your skills, take great care of customers, and maximize your earning potential. We’re looking for someone who is genuine, self-motivated, and driven to achieve. If you enjoy being proactive, building relationships, and delivering a great customer experience, this could be a great fit for you.

ROLE DESCRIPTION:

Paul Lanari - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.