Receptionist - State Farm Agent Team Member

Hank Dorner - State Farm Agent; Denver (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Hank Dorner - State Farm Agent is seeking a Receptionist to join a small, close-knit team in Denver. You will greet clients, manage scheduling, and assist with inquiries while maintaining accurate customer records.

The role emphasizes strong communication, organization, and the ability to discuss insurance options with customers, supporting a positive and productive workplace culture.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and discussing insurance options.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

CRM software

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2000 and currently lead a close-knit team of four. My entire career has been with State Farm, including experience in Claims and as an Agency Specialist before becoming an agent. I’m a graduate of the University of Utah with a degree in Economics, where I also played college football. Outside of work, I’m a proud husband and father of two daughters and an avid golfer.

Giving back is important to me, and I’ve stayed involved in the community through coaching youth football. That coaching mindset also carries into the office, where I enjoy helping people develop their skills and reach their potential.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support they need to build successful, long-term careers.

Our culture is professional, supportive, and focused on growth. I’m looking for someone who is motivated, coachable, and comfortable taking initiative. The ideal team member is a self-starter who can learn the role, take ownership of their responsibilities, and become increasingly self-sufficient. If you’re driven to grow and want to be part of an established, experienced agency, we’d love to meet you.

ROLE DESCRIPTION:

Hank Dorner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.