Receptionist - State Farm Agent Team Member

David Brown - State Farm Agent; Clarksville (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Paid time off

Training & development

Opportunity for advancement

Job summary

David Brown - State Farm Agent in Clarksville, TN is seeking a Receptionist - State Farm Agent Team Member to enhance customer experience and support office operations. The ideal candidate should have previous exposure in reception or customer service, strong communication skills, and the ability to multitask effectively. Responsibilities include greeting customers, managing schedules, and assisting with inquiries. Join our team and contribute to a positive work environment with ample growth opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2000, and today I have a team of seven. Before becoming an agent, I worked in medical sales and later spent a few years as a claims adjuster, which ultimately led me into agency life.

I hold a Business Management degree and my CHFC designation. Fitness is a big part of my life — I enjoy working out, spending time with my wife, kids, and grandkids, and getting out on the golf course whenever I can.

I offer several perks, including a four-day workweek after one year, a Simple IRA, and full licensing reimbursement.

My office culture centers around attitude, teamwork, and healthy competition. I’m looking for someone with a great attitude, strong problem-solving skills, and a highly competitive spirit — someone who wants to contribute, collaborate, and win with the team.

ROLE DESCRIPTION

David Brown - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.