Receptionist - State Farm Agent Team Member

Dustin Stifter - State Farm Agent; Mendota Heights (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Dustin Stifter - State Farm Agent in Mendota Heights is seeking a Receptionist - State Farm Agent Team Member to enhance customer service and office management. Our agency values a supportive workplace where you can thrive and grow in the insurance industry.

The ideal candidate will have strong organizational skills and a commitment to providing exceptional service. Join our small, close-knit team where family values and fun drive our culture. Apply today!

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2017 and is currently powered by a close-knit team of two. I’ve been part of State Farm for over 15 years, starting out as a team member before opening my own agency. That experience gave me a deep understanding of what it takes to build a strong, successful team and provide exceptional service to our customers.

Outside of work, I’m married with three kids, and family is at the heart of everything I do. Our office culture reflects that — we keep things chill, fun, and focused on winning together. We value people who are motivated to succeed, bring positive energy to the team, and enjoy working in an environment where everyone has each other’s back.

If you’re looking for a workplace where you can grow, have fun, and be part of something meaningful, this might be the right place for you.

ROLE DESCRIPTION:

Dustin Stifter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.