Receptionist - State Farm Agent Team Member

Jordan Hansel - State Farm Agent; Little Falls (MN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jordan Hansel - State Farm Agent is seeking a friendly Receptionist to join a small team. You will greet clients, handle calls, schedule appointments, and maintain records while identifying opportunities to discuss insurance options.

The role emphasizes customer service, accuracy, and teamwork in a supportive office environment focused on work-life balance and professional growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organization & multitasking

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2015 and currently lead a close-knit team of two. My State Farm career began after college when I worked for another agent before eventually opening an agency of my own. I'm a graduate of Saint John's University in Minnesota and enjoy spending time with my wife and son. Outside of work, you'll usually find me golfing, hunting, fishing, or managing property for deer hunting.

Being part of the local community is important to us, and our agency enjoys finding opportunities to stay involved and support the people we serve.

We offer health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where our team can build a rewarding career.

Our culture is straightforward, dependable, and customer-focused. I'm looking for someone who is reliable, motivated, and willing to step in and help every customer who needs us. If you show up ready to work, take ownership of your responsibilities, and genuinely care about helping people, you'll fit in well with our team.

ROLE DESCRIPTION:

Jordan Hansel - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.