Receptionist - State Farm Agent Team Member

Talentify; Evansville (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Diane Berg - State Farm Agent is seeking a Receptionist to join our small, client-focused team in Evansville, WI. The ideal candidate is highly organized, friendly, and eager to learn, delivering outstanding front-desk service and supporting daily office operations.

You will greet customers, manage scheduling, handle inquiries, and help identify insurance options. This role offers a collaborative culture, opportunities for advancement, and a flexible yet structured work environment with training

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Well organized with multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assisting in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in November 2025 and currently lead a growing team of four. Before becoming an agent, I spent seven years as a State Farm team member, along with time as a kindergarten teacher - a background that shaped my people-first leadership style and strong focus on coaching, patience, and development. I’m a proud alum of the University of Wisconsin Whitewater, a parent of two, and our office wouldn’t be complete without our dog, Charlie, who’s very much part of the team. Our office culture is close-knit, positive, and energetic - truly a work hard/play hard environment. We support one another, celebrate wins together, and believe success is best achieved as a team. For our team, we offer a Simple IRA, license reimbursement, strong work-life balance, free drinks, team lunches, and regular team outings. We’re looking for go-getters who are coachable, hardworking, and team-oriented - people who bring good energy, take pride in their work, and want to grow alongside a supportive, motivated group. If you’re looking for a place where effort is recognized and culture genuinely matters, you’ll feel right at home here.

ROLE DESCRIPTION:

Diane Berg - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.