Receptionist - State Farm Agent Team Member

Franklinmyles; Cleveland Heights (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Franklinmyles is looking for a full-time Receptionist to join the State Farm Agent Team in Cleveland Heights, OH. The ideal candidate will warmly greet customers and manage appointment scheduling, office communications, and customer inquiries.

Responsibilities include engaging with customers and providing excellent service. The position offers a competitive salary of $35,000.00 - $45,000.00 per year along with numerous benefits such as paid time off and a flexible schedule.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Organizational and multitasking abilities are key.
• Comfortable engaging in sales conversations.
• Proficiency in basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries.
• Engage in conversations to identify insurance options.
• Provide excellent customer service to follow up on needs.
• Support the team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Cleveland Heights - OH

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $45,000.00 per year