Receptionist - State Farm Agent Team Member

Johngclarkinsurance; Boardman Township (OH); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

John G Clark - State Farm Agent in Boardman, OH is seeking a friendly Receptionist - State Farm Agent Team Member. You will greet customers, manage scheduling, and keep customer records up to date while supporting daily operations in a busy agency.

The role offers a collaborative, people-first environment with licensing paid by the agency, opportunities for advancement, and a path to develop sales and insurance knowledge through hands-on training.

Qualifications

• Experience in receptionist or customer service roles is required.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales discussions with customers.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to the right team members.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain accurate customer records.
• Discuss insurance options with prospects and current customers.
• Provide excellent service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Interpersonal skills

Sales conversations

MS Office & CRM

Job description

Receptionist - State Farm Agent Team Member

Full Time in Boardman - OH

Compensation $40,000.00 - $50,000.00 per year

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

Our agency opened in 2023 and is a growing team of three focused on building a strong, people-first environment. Before becoming a State Farm agent, I worked in Life & Health sales with Aflac, which helped shape my passion for helping individuals and families protect what matters most.

I’m a graduate of Westminster College, married with three children, and a big sports fan. I’m outgoing and enjoy having fun, but I also embrace my “nerdy” side and enjoy learning and growing—something I encourage within our team as well.

For our team, we offer opportunities to earn additional PTO, a paid 1-hour lunch, casual Fridays, team-building activities, team lunches and treats, a Simple IRA, and licensing paid up front to support your growth. We stay actively involved in the local community and enjoy building relationships both inside and outside of the office.

Our office culture is casual, supportive, and close-knit. We celebrate holidays and team wins together and truly enjoy working as a team. We’re looking for someone who is easy to get along with, smart, driven, and customer-focused, with strong conflict resolution skills. The right candidate will be coachable, independent, and have high character with a genuine passion for helping people. If you want to make a difference while being part of a fun and supportive team, this could be a great fit.

Role Description

John G Clark - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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