Multi-Line Representative - State Farm Agent Team Member

Franklinmyles; Cleveland Heights (OH); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Holiday pay

Licensing reimbursement

Opportunities for advancement

Job summary

Franklinmyles in Cleveland Heights, OH is seeking a Multi-Line Representative to join a State Farm Agent team in a full-time role. You will engage with customers, understand their needs, and promote product options while supporting daily office operations and community marketing efforts.

The role emphasizes strong communication, organization, and teamwork within a small agency environment. Licensing reimbursement and PTO are offered to support growth and work-life balance.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance (preferred).
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced work

Customer service

Job description

Multi-Line Representative - State Farm Agent Team Member

Full time position located in Cleveland Heights, OH.

Replies within 24 hours.

• Simple IRA
• Opportunity for advancement
• Paid time off
• Bonus based on performance

About our Agency

I opened my agency in 2003 and currently lead a team of seven. Before becoming an agent with State Farm, I spent 15 years as a District Supervisor for a fast food chain. I was looking for a career change that would allow me to own a business and make a greater impact – not only on customers, but on the lives and growth of my team.

I stay active in the community by sponsoring local 5k runs, supporting school events, and participating in community functions with booths and outreach. Being visible and involved locally is an important part of how we connect with the people we serve.

Our agency offers PTO, holiday pay, a Simple IRA, licensing reimbursement, and a strong focus on work‑life balance. We believe in supporting our team so they can perform at a high level while still maintaining balance.

Our office culture is built around a small, tight‑knit group that genuinely enjoys working together and is always striving to improve. I’m looking for someone who brings drive, professionalism, and integrity to the table – someone who is reliable, has a strong work ethic, and works well within a team. If you’re motivated to grow, want to contribute to a positive team environment, and are ready to help take the office to the next level, this could be a great fit for you.

Location Address: Cleveland Heights, OH 44121

At Franklin Myles - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you’re looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance (preferred).
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $48,000.00 – $60,000.00 per year.

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.