Receptionist - State Farm Agent Team Member

Talentify; Reynoldsburg (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agency Reynoldsburg is seeking a detail-oriented receptionist to greet customers, manage appointments, and handle inquiries with a focus on providing exceptional service. You will maintain customer records and support teammates in daily administrative tasks.

The ideal candidate will have strong communication, organizational skills, and comfort with sales conversations and basic computer tools. Join a collaborative team in a growth-focused insurance agency.

Qualifications

• Receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet customers in person and over the phone and direct to proper team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
Jennifer Goncz - State Farm Agency

is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $41,600.00 - $51,600.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Reynoldsburg, OH and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.