Receptionist - State Farm Agent Team Member

State Farm Mutual Automobile Insurance Company; Stow (OH); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Flexible schedule

Competitive salary

Job summary

State Farm Mutual Automobile Insurance Company in Stow, OH is seeking a Receptionist - State Farm Agent Team Member. The role focuses on welcoming customers, handling inquiries, and coordinating appointments while supporting the sales process and daily office operations.

The ideal candidate has prior receptionist or customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.
• Comfort discussing insurance options with customers.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Receptionist experience

Microsoft Office

CRM systems

Tools

CRM software

Microsoft Office

Job description

Full Time in Stow - OH

Replies within 24 hours

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION

KARLIE NEWTON II - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $30,000.00 - $40,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Stow - OH

Responsive recruiter Replies within 24 hours

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION

KARLIE NEWTON II - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $30,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.