Receptionist - State Farm Agent Team Member

Karla Steckel - State Farm Agent; Buffalo (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Karla Steckel - State Farm Agent in Buffalo, MO is seeking a friendly Receptionist to join our team. You will greet customers, schedule appointments, maintain records, and support daily office operations.

The ideal candidate has receptionist or customer service experience, strong communication, and basic computer skills. We offer training, ongoing development, and a supportive team in a community-focused agency. A flexible schedule and potential for advancement are available.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Ability to stay organized and manage multiple tasks.
• Comfortable interacting with customers and prospects.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY

I opened my agency in 2000 and currently lead a close-knit team of three. My State Farm career began in 1992 as an associate, giving me years of experience in the industry before stepping into agency ownership. I'm a proud graduate of Missouri University of Science and Technology and am very family-oriented.

Staying involved in our local community is important to me. I'm a member of the Buffalo Chamber of Commerce, active in my church, and enjoy supporting local sporting events and our school district. Building strong relationships and giving back to the community we serve are values that carry over into our agency.

Our agency offers a Simple IRA retirement plan, licensing reimbursement, continuous training, professional development, and a strong commitment to work-life balance. We also have monthly promotions that give team members opportunities to earn extra money or additional time off, along with community events and team outings that bring everyone together.

We've built a great team environment where hard work, integrity, and supporting one another are at the heart of what we do. We're goal-oriented and enjoy a little friendly competition while working together toward shared success. I'm looking for someone who has a strong work ethic, is motivated to achieve their goals, and genuinely enjoys being part of a team. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

ROLE DESCRIPTION

Karla Steckel - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.