Receptionist - State Farm Agent Team Member

Talentify; Georgetown (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Career advancement

Paid time off

Training & development

Job summary

Miles Newnam - State Farm Agent is seeking a Receptionist to join our team in Indiana. You will welcome customers, manage appointments, and handle inquiries while maintaining customer records and supporting the agent’s office operations.

The ideal candidate has experience in receptionist or customer service roles, strong communication skills, and comfort with sales conversations. Proficiency in Microsoft Office and CRM systems is preferred to assist in daily administrative tasks.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2026 after spending seven years as a State Farm team member. Those years gave me a strong foundation in serving customers and building relationships, and I'm excited to grow an agency of my own.

Being involved in the community is important to me. Our agency enjoys participating in local events, sponsoring area schools, and building relationships with the families and businesses we serve.

Our agency offers PTO, maternity and paternity leave, a Simple IRA, licensing reimbursement, early Fridays when team goals are achieved, and a strong commitment to work-life balance. As a new agency, you'll have the opportunity to grow alongside the team from the very beginning.

Our culture is fun, family-oriented, and focused on growth. We enjoy spending time together, including game nights outside of work, while supporting one another to achieve our goals. I'm looking for someone who is self-motivated, trustworthy, caring, and excited to help build something special.

ROLE DESCRIPTION

Miles Newnam - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.