Receptionist - State Farm Agent Team Member

Talentify; Fort Branch (IN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Talentify in Indiana is seeking a Receptionist to join the State Farm Agent team member. The role focuses on welcoming clients, scheduling appointments, and maintaining organized records to support a positive customer experience.

The ideal candidate is highly organized, customer-focused, and eager to learn about insurance products while delivering excellent service. A positive attitude, reliability, and strong communication are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2021 and currently lead a team of five. I’ve spent most of my career in the insurance industry and bring over 20 years of experience to the agency. Helping people, developing strong relationships, and building a positive team environment have always been passions of mine.

I earned my MBA from University of Southern Indiana and my bachelor’s degree from Illinois State University. I’m married with children who keep me busy and active outside of work. I stay involved in the community through the Gibson County Chamber of Commerce, Junior Achievement initiatives, and a variety of local community events. Giving back and staying connected locally is something I truly value.

Our agency offers a Simple IRA, licensing costs paid up front, extensive training opportunities, and a flexible, understanding environment when it comes to personal and family needs. We’re committed to helping team members feel supported and set up for success from the start.

Our office culture is one of the things I’m most proud of. We’ve built a positive, encouraging environment where people genuinely enjoy coming to work. I strongly believe that insurance can be taught, but work ethic, integrity, and drive come from within. I’m looking for someone with strong character, motivation, and a desire to succeed. If you’re looking for a supportive team that values positivity, growth, and long-term success, this could be a great fit for you.

ROLE DESCRIPTION:

Marcy King - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.