Receptionist - State Farm Agent Team Member

Miles Newnam - State Farm Agent; Georgetown (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Miles Newnam - State Farm Agent is seeking a Receptionist - Team Member to join a growing local office. The role emphasizes strong customer service, organization, and a willingness to engage in sales conversations to help clients with insurance options.

The ideal candidate will be highly organized, customer oriented, and capable of supporting a small team while handling routine administrative tasks and client communications.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging customers in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them appropriately.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Interpersonal skills

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 after spending seven years as a State Farm team member. Those years gave me a strong foundation in serving customers and building relationships, and I'm excited to grow an agency of my own.

Being involved in the community is important to me. Our agency enjoys participating in local events, sponsoring area schools, and building relationships with the families and businesses we serve.

Our agency offers PTO, maternity and paternity leave, a Simple IRA, licensing reimbursement, early Fridays when team goals are achieved, and a strong commitment to work-life balance. As a new agency, you'll have the opportunity to grow alongside the team from the very beginning.

Our culture is fun, family-oriented, and focused on growth. We enjoy spending time together, including game nights outside of work, while supporting one another to achieve our goals. I'm looking for someone who is self-motivated, trustworthy, caring, and excited to help build something special.

ROLE DESCRIPTION:

Miles Newnam - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.