Receptionist - State Farm Agent Team Member

Kristenkruger; Tempe (AZ); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Advancement opportunities

PTO

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Kristen Kruger Boswell - State Farm Agent is a leading insurance agency focused on exceptional service. We are seeking a dynamic Receptionist to join our team and support daily operations.

The role requires strong organizational skills, customer service excellence, and the ability to handle inquiries while maintaining accurate records. Proficiency with Microsoft Office and CRM systems is valuable, and a friendly, proactive attitude is essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2006 and currently lead a close-knit team of five. State Farm has deep roots in my family - my father worked for State Farm Corporate before retiring, and my brother is also an agent. When the company I worked for was sold, I decided it was the right time to follow that family tradition and open an agency of my own. I'm a graduate of Central Washington University and love traveling whenever I get the opportunity.

Being part of our community is incredibly important to us. Our agency works closely with local businesses, participates in community events, and stays actively involved in charitable initiatives throughout the year.

We offer a Simple IRA, 15 days of PTO, free snacks, family-friendly flexibility, and a strong commitment to work-life balance - including closing the office at 3:00 PM on Fridays. We also enjoy team-building events, outings, and big holiday celebrations throughout the year.

We've built a fun, energetic, family-like environment with a close-knit and long-tenured team that genuinely enjoys working together. I'm looking for someone who is positive, driven, hardworking, and always ready to step in and help. If you want to work hard, have fun, and be part of a team that supports one another, we'd love to meet you.

ROLE DESCRIPTION:

Kristen Kruger Boswell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.