Receptionist - State Farm Agent Team Member

Julie Weaver - State Farm Agent; Rockford (IL); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Descripción de la vacante

Julie Weaver - State Farm Agent is seeking a Receptionist to join the team in Rockford, IL. The role focuses on welcoming customers, scheduling, and maintaining records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, service-minded, and comfortable with sales conversations, CRM usage, and Office applications to support a positive customer experience.

Formación

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Communication Skills

Interpersonal Skills

Organizational Skills

Sales Conversations

Customer Service

Herramientas

Microsoft Office

CRM Systems

Descripción del empleo

Benefits:

• Simple IRA


• Licensing paid by agency


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2009 and currently lead a team of six. I’ve spent my career with State Farm, giving me extensive experience in the industry and a strong understanding of what it takes to serve customers and build a successful team. Outside of work, I’m married with two daughters and three grandchildren. Family time is incredibly important to me, and I also love going to concerts and spending time out on the boat.

Our agency offers a Simple IRA retirement plan, licensing costs paid up front, and a strong commitment to work-life balance. We’re also very invested in coaching and development, providing team members with plenty of support as they learn, strengthen their skills, and work toward their goals.

Our office is supportive, positive, and friendly-competitive. We want people to push themselves and achieve great results while still encouraging and helping one another along the way. I’m looking for someone who is a strong problem-solver, friendly, coachable, and genuinely curious about people. If you enjoy building relationships, learning and improving, and being part of a team that supports you while challenging you to grow, we’d love to meet you.

ROLE DESCRIPTION:

Julie Weaver - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.