Receptionist - State Farm Agent Team Member

Will-Hallmark---State-Farm-Agent; Groesbeck (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Will Hallmark - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our local office in Groesbeck, TX. The role focuses on welcoming clients, scheduling appointments, maintaining records, and supporting a collaborative team.

Candidates should be organized and personable, with customer service experience and comfort with sales conversations. We offer training, a Simple IRA, paid time off, licensing support, and opportunities for advancement in a tight-knit,

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversation

MS Office / CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2016 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked as a Life Specialist with State Farm Corporate, and prior to joining State Farm, I sold heavy equipment. Outside of work, our family is full of Ole Miss fans - both my son and daughter attend the university.

Staying connected to our community is important to us. Our agency participates in a variety of local events and organizations, including classic car shows, Christmas parades, county livestock programs, and local sports teams. We enjoy supporting the activities and traditions that bring our community together.

Our agency offers a Simple IRA retirement plan, paid holidays, paid time off, licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to have the support they need to succeed professionally while still having time to enjoy life outside of work.

Our culture is laid-back, collaborative, and built around the belief that no one on the team is more important than anyone else. We work together and make an effort to recognize each person's individual strengths, then give them opportunities to use those strengths to succeed. I'm looking for someone who is self-motivated, competitive, coachable, and a strong problem-solver.

ROLE DESCRIPTION:

Will Hallmark - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.