Receptionist - State Farm Agent Team Member

Johnnydelray; Boynton Beach (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Company parties

Flexible schedule

Training & development

Job summary

A leading insurance agency in Boynton Beach, FL is seeking a Customer Service Representative to assist clients with insurance inquiries. The ideal candidate will be fluent in Spanish and English, have strong communication skills, and experience in customer service. Responsibilities include supporting bilingual clients and translating documents, all while providing exceptional service. Competitive salary range from $40,000 to $80,000 annually, with a chance for bonus based on performance.

Qualifications

• Fluent in both Spanish & English.
• Previous customer service experience in the insurance industry preferred.
• Strong organizational and multitasking abilities required.

Responsibilities

• Assist bilingual clients with inquiries related to insurance policies.
• Provide exceptional customer service through various channels.
• Translate documents between English and Spanish.

Skills

Bilingual (Spanish & English)

Excellent written and verbal communication skills

Organizational abilities

Customer service orientation

Education

High school diploma or equivalent

College degree

Tools

Microsoft Office Suite

CRM software

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Boynton Beach, FL

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Company parties
• Flexible schedule
• Training & development

Company Overview

John Peters - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.

Job Description

As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include

• Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
• Providing exceptional customer service through phone, email, and other communication channels.
• Translating documents and correspondence between English and Spanish.
• Collaborating with team members to ensure accurate and timely resolution of customer issues.
• Educating clients on insurance products and helping them make informed decisions.

Qualifications

• Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
• Previous customer service experience in the insurance industry is a plus.
• Strong organizational and multitasking abilities.
• Empathetic and patient, with a commitment to resolving customer concerns.
• Familiarity with insurance terminology and policies.

Requirements

• High school diploma or equivalent; college degree is a plus.
• Relevant state insurance license preferred.
• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
• Ability to work flexible hours to accommodate client needs.

How to Apply

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! www.johnnydelray.com

John Peters - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensación $40,000.00 - $80,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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