Receptionist - State Farm Agent Team Member

Rkminsurance; Baton Rouge (LA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

R.K. Mehrotra - State Farm Agent in Baton Rouge is seeking a Receptionist to join a team-focused office. The role emphasizes welcoming customers, handling inquiries, scheduling, and maintaining records while exploring insurance options with clients.

A candidate with strong communication and organizational abilities will thrive in a collaborative environment. The position offers opportunities for advancement, a competitive salary, and a supportive culture that values work-life balance and

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in 1997 and currently lead a team of 11. Before becoming a State Farm agent, I worked in Claims Management, where I developed a passion for helping customers through life's unexpected events. I'm a graduate of Louisiana State University (LSU), born and raised in Baton Rouge, and am proud to call this community home. I'm also married with two children.

Our agency is committed to serving the Baton Rouge community and building lasting relationships with the individuals and families we have the privilege of helping every day.

We offer paid time off, paid holidays, health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and creating opportunities for long-term success.

Our culture is supportive, collaborative, and team-oriented. I'm looking for someone who is dependable, has a positive attitude, enjoys helping others, and wants to contribute to a strong team environment. If you're looking for a place where you'll be supported and encouraged to grow, we'd love to meet you.

Role Description:

R.K. Mehrotra - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.