Receptionist - State Farm Agent Team Member

State Farm; Newport News (VA); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid by agency

Group Health

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

AJ Fraley - State Farm Agent is seeking a friendly Receptionist to join our agency in Newport News, VA. You will greet clients, answer calls, schedule appointments, and maintain records while delivering exceptional service.

Our benefits include a Simple IRA, paid licensing, group health, PTO, and performance bonuses, with opportunities for advancement. The ideal candidate has experience in receptionist or customer service roles, strong communication and organizational skills, and is comfortable

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsabilités

• Greet customers in person and over the phone, directing to the appropriate team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Connaissances

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Description du poste

Benefits

• Simple IRA
• Licensing paid by agency
• Group Health
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2008 and currently has a small but highly experienced team of two. Before becoming an agent, I spent 18 years working for a life insurance agency, which gave me a strong foundation in financial services and helping families protect their futures. I also hold financial designations through The American College of Financial Services. I'm married and have one daughter who inspires everything I do. We're deeply involved in the community, sponsoring multiple events throughout the year, including a 5K race, a golf tournament, and a 10K race. Personally, I also volunteer at a homeless shelter every Christmas Eve and Christmas Day - giving back is something that truly matters to me. We offer PTO, annual bonuses, a hiring bonus once licensing is completed, and a Simple IRA to support our team's growth and well-being. Our culture is centered around learning, generosity, and continuous development. Both of my current team members have been with me for a long time, and together we've built a workplace that is both professional and fun. I'm looking for someone who brings expertise or a hunger to learn, someone who thrives in a collaborative environment where growth and giving back are equally valued.

Role Description

AJ Fraley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.