Receptionist - State Farm Agent Team Member

Wyatt Pusey - State Farm Agent; Altoona (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Wyatt Pusey - State Farm Agent is seeking a friendly Receptionist to join our team in Altoona, PA. You will greet clients, schedule appointments, and manage communications while representing our agency with professionalism and warmth.

In this fast-paced environment, you’ll build strong relationships, handle inquiries, and support agents with administrative tasks. Prior customer service experience and comfort with sales conversations are a plus; training is provided.

Qualifications

• Experience as a receptionist or in customer service role.
• Strong communication and interpersonal skills.
• Well organized with ability to multitask.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointments and office communications.
• Assist with inquiries and maintain customer records.
• Engage with clients to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM basics

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About our agency:

I became a State Farm agent to take control of my future, create better opportunities for my family, and build something I could truly be proud of. What I enjoy most about this career is building trust and lasting relationships with the people we serve. Our agency is built on collaboration, accountability, independence, and a strong focus on results.

We stay active in the community by sponsoring local organizations, and as a team, we like to get together outside of work to share meals and spend time together. Building strong relationships within the office is just as important as the relationships we build with our customers.

I’m passionate about continuous improvement and always trying to get 1% better each day. That mindset carries into the way I lead and support the team. I check in regularly, provide ongoing training opportunities, and offer multiple platforms to help team members build product knowledge and sales skills.

We offer health benefits, schedule flexibility, training, incentives, and a hiring bonus. We also recognize success with cash rewards, bonuses, and raises, because I believe growth and effort should always be rewarded.

Our culture is fast-paced, competitive, and growth-oriented. We’re looking for someone who is self-driven, high-energy, and eager to learn. If you’re motivated to improve your skills, grow your income, and take advantage of real opportunities, this could be a great place to build your future.

Role description:

Wyatt Pusey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.