Receptionist - State Farm Agent Team Member

Tim Urbine - State Farm Agent; Aurora (CO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Urbine - State Farm Agent is seeking a full-time receptionist to support a growing team in Aurora, CO. The role emphasizes welcoming clients, managing appointments, and handling inquiries with a focus on customer service and sales opportunities.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. A friendly, coachable mindset helps contribute to a positive work environment with opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 and we’re currently a growing team of two with a strong foundation and big goals ahead. Before opening my office, I spent 20 years in the sporting industry, and I made the move into State Farm because I wanted the opportunity to run my own business while making a real difference by helping people protect what matters most.

Outside of work, I’m a retired ultramarathoner, and that mindset carries into how I lead: consistent effort, staying motivated, and always working to improve. I believe success comes from showing up every day, doing the right things, and taking care of people the right way.

For our team, we offer work-life balance and licensing reimbursement, along with a supportive environment where you’ll have room to grow and learn. Our office culture is laid back but focused, we like to have fun, keep things positive, and get the job done with purpose. We’re family-oriented, motivated, and big on continuous improvement.

We’re looking for a self-starter who’s caring, coachable, and driven - someone who enjoys being part of a team and takes pride in doing great work. If you want to join a new agency with strong leadership, a great culture, and long-term opportunity, we’d love to meet you.

ROLE DESCRIPTION:

Tim Urbine - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.