Receptionist - State Farm Agent Team Member

Carl Dodge - State Farm Agent; Merrill (WI); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Carl Dodge - State Farm Agent is seeking a friendly and organized Receptionist to greet customers, manage appointments, and support daily operations at the Merrill, Wisconsin office. You will engage with prospective and current customers, helping identify insurance options and ensuring a positive client experience.

The role emphasizes strong communication, multitasking, and basic computer skills in a small team environment that values growth and work-life balance.

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Aufgaben

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Kenntnisse

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Benefits

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and currently lead a growing team of two. Before becoming an agent, I spent seven years as an agent team member, giving me firsthand experience in the business and a strong foundation for building an agency of my own. I’m a graduate of the University of Wisconsin, Green Bay and earned my master’s degree from the University of Phoenix.

Outside of work, I’m married with two kids, and sports (especially football), are a big part of our family. I coach middle school football as well as flag football for younger kids, which gives me another opportunity to mentor, teach, and help others develop.

As a newer agency, we’re excited to become more involved in the community as we grow. We recently joined the local Chamber of Commerce and look forward to building relationships and finding additional ways to support the community we serve.

Our agency offers health benefits, a 401(k), paid time off, a life insurance stipend, licensing reimbursement, and a strong commitment to work-life balance. As a growing office, this is also a great opportunity for someone who wants to join early, develop their skills, and grow alongside the agency.

We’re building a team-oriented environment where people can learn, contribute, and take pride in what we accomplish together. If you’re looking for an opportunity to be part of a newer agency where you can make an impact and build a long-term career, we’d love to meet you.

ROLE DESCRIPTION:

Carl Dodge - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.