Receptionist (part-time)

S.E. Combined Services of Florida; Framingham (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) for part-time associates

Job summary

Our associates celebrate lives. We celebrate our associates. A part-time receptionist in Framingham, MA will greet guests, answer calls, and route inquiries with a courteous, professional demeanor.

You will assist staff, manage mail and files, and help maintain a welcoming environment for families during visits and services. This role requires a High School Diploma and about six months of general office or receptionist experience.

Qualifications

• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Clear and professional speaking voice and tone.

Responsibilities

• Greet guests and visitors, offering assistance when entering the building.
• Notify staff when appointments arrive and escort guests to appropriate room.
• Answer routine questions about services, products, location directions, etc.
• Notify management promptly of customer service or security issues.
• Receive deceased belongings and follow chain of custody procedures.
• Answer, screen, and route incoming calls to staff.
• Provide beverages and amenities for families; may make coffee.
• Maintain waiting area; tidy furnishings and dispose of trash.
• Receive mail and packages; maintain files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

Professional interpersonal skills

Strong communication

Poise and diplomacy

Education

High School Diploma

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Compensation:

• Salary: $17.10/hr

Benefits:

• Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 01702

Category (Portal Searching): Administration and Clerical

Job Location: US-MA - Framingham