Receptionist (part-time)

Service Corporation International; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International is seeking a courteous front desk receptionist in Tampa to greet client families, answer calls, and route inquiries. You will provide general office support, maintain files, and ensure a calm, respectful environment for families during arrangements.

The role requires a High School diploma and at least six months of office experience, proficiency with MS Office, and a professional, discreet manner mindful of sensitive information.

Qualifications

• High school diploma or equivalent required.
• Six months' general office or receptionist experience preferred.
• Proven ability to handle sensitive and confidential information.

Responsibilities

• Greet and assist guests, directing them to appropriate rooms.
• Answer, screen, and route incoming calls; notify staff of arrivals.
• Maintain waiting area and provide beverages as needed.
• Handle mail, packages, and filing; light typing or data entry.
• Ensure security issues are escalated to management.

Skills

MS Office Suite

Clear and professional speaking voice

Professional interpersonal skills

Poise and diplomacy

Flexibility with weekend hours

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 33635

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Tampa