Receptionist

S.E. Combined Services of Florida; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Our Houston-based office is seeking a courteous receptionist to greet clients, answer phones, and support daily administrative tasks. You will welcome families, direct inquiries, and assist with light typing and data entry as needed.

Requirements include a High School Diploma, at least six months of reception/office experience, and proficiency with MS Office. Weekend availability may be required to meet client needs.

Qualifications

• High School Diploma or equivalent.
• Six months general office or receptionist experience preferred.
• Proficient at operating telephones, fax, copier.
• Clear and professional speaking voice and tone.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to appropriate room.
• Answers routine questions about services, products, and directions.
• Notifies management of customer service and security issues.
• Receives deceased belongings and follows chain of custody procedures.
• Answers and routes incoming calls to staff members.
• Maintains a comfortable environment and may provide beverages; light typing or data entry.

Skills

MS Office

Telephone etiquette

Professional communication

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 77039

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Houston