Receptionist

Sci Corp; Fall River (MA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k)

Job summary

Service Corporation International in Fall River, MA is seeking a part-time front desk receptionist to warmly greet visitors, direct inquiries, and route calls. The role supports a funeral home and its families with courteous service.

You will maintain records, assist with light typing and data entry, and ensure a calm, organized front desk environment during weekend hours.

Qualifications

• HS diploma or equivalent required.
• Proven ability to handle confidential information with discretion.
• Experience operating front desk equipment and basic office software.

Responsibilities

• Greets guests and directs visitors to appropriate staff.
• Answers and routes incoming calls; screens inquiries as needed.
• Maintains front desk area, wires, and guest waiting environment.
• Performs light typing, proofreading, data entry or printing.
• Notifies staff of appointments and escorts guests as required.

Skills

MS Office

Phone etiquette

Confidentiality

Education

High School Diploma or equivalent

Tools

Telephone equipment

Job description

Sep 8, 2026

$18/hour

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Compensation

$18.00/Hourly

• Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 02720

Category (Portal Searching): Administration and Clerical

Service Corporation International is North America’s leading provider of death care services, operating numerous funeral homes and cemeteries under the Dignity Memorial® brand.

Individual and Family Services Hospitals and Health Care