Receptionist Office Administrator

Grant-Shannon; Minnesota; On-site; USD 35,000 - 45,000; Full time

Job summary

Grant-Shannon is seeking an Office Administrator & Receptionist to greet clients, support attorneys and staff, and keep the office running smoothly. You will manage the front desk, coordinate communications, and handle a variety of administrative tasks in a fast-paced environment.

The role emphasizes organizational skills, discretion with confidential information, and proficiency with phone systems, scheduling software, and CRM tools. This position offers steady on-site work in Minnesota.

Qualifications

• Experience in receptionist or administrative support preferred.
• High school diploma required.
• Excellent verbal and written communication skills.
• Ability to work independently and stay productive.
• Strong organizational, prioritization, and multitasking abilities.
• Proficiency with phone systems, email, and scheduling software.
• Familiarity with CRM or customer service software.
• Knowledge of virtual phone systems and video conferencing tools.
• Ability to handle confidential information with discretion.

Responsibilities

• Answer and direct incoming calls in a courteous and professional manner.
• Respond to emails and online inquiries promptly and efficiently.
• Schedule appointments and manage staff calendars.
• Provide general information about the company, products, or services.
• Maintain accurate records of interactions and client information in a database.
• Assist with administrative tasks such as data entry and document preparation.
• Seat and greet incoming clients.
• Coordinate and manage office supplies.
• Place lunch orders for team meetings.
• Assist with travel arrangements for executives.

Skills

Customer service

Organizational skills

Multitasking

Professional communication

Education

High school diploma

Tools

CRM software

Scheduling software

Phone systems

Video conferencing tools

Job description

Job Description

Job Description

The Office Administrator & Receptionist is the first impression of our firm and a key member of our team that will create a welcoming experience for clients, visitors, and callers while helping ensure that the office runs smoothly.

Duties include but not limited to managing the front desk, coordinating communications, supporting attorneys and staff, and handling a variety general administrative tasks. This position is ideal for someone who is organized, professional, customer-service focused, and enjoys a fast-paced environment and performing a variety of work.

Responsibilities

• Answer and direct incoming calls in a courteous and professional manner.
• Respond to emails and online inquiries promptly and efficiently.
• Schedule appointments and manage staff calendars.
• Provide general information about the company, products, or services to clients and customers.
• Maintain accurate records of interactions and manage client information in a database.
• Assist with administrative tasks such as data entry and document preparation.
• Seat and greet incoming clients.
• Coordinate and manage andorder office supplies.
• Place lunch orders for team meetings.
• Assist with travel arrangements for the CEO and Director of Operations.
• Must haave the ability to communicate effectively with internal teams to ensure smooth operations.

Qualifications

• Previous experience in a receptionist, customer service, or administrative role preferred.
• High school diploma required.
• Excellent communication skills (both verbal and written).
• Ability to work independently and stay productive.
• Strong organizational, prioritization and multitasking abilities.
• Proficiency in technology, including phone systems, email, and scheduling software.
• Experience with CRM or customer service software.
• Familiarity with virtual phone systems and video conferencing tools.
• Ability to handle confidential information with discretion.