Receptionist

Kisling, Nestico & Redick, LLC; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kisling, Nestico & Redick, LLC is seeking a Receptionist to greet clients, assist visitors, and provide direction and information. The role supports administrative tasks and clerical operations under the Office Manager and Intake Manager.

This full-time in-office position in Cincinnati requires strong communication, organization, and proficiency with Microsoft Office; regular attendance and professional demeanor are essential.

Qualifications

• Excellent clerical and general office tasks.
• Strong written and verbal communication; organized and timely.
• High command of English grammar, usage, punctuation and spelling.
• Proficient in Microsoft Office or similar software.
• Detail oriented with strong attention to accuracy.
• Ability to meet deadlines and adapt to changing priorities.
• Establish and maintain professional working relationships.
• Operate standard office equipment (computer, phone, printers, scanners).
• Exceptional interpersonal and customer service skills.
• Patience and professionalism with visitors/clients.

Responsibilities

• Greet clients and visitors; screen inquiries.
• Route calls to legal teams on a multi-line system.
• Maintain reception area cleanliness; monitor security.
• Prepare and stamp mailers by deadline.
• Set up boardroom and provide refreshments.
• Distribute mail and manage incoming/outgoing correspondence.
• Perform daily clerical tasks: filing, scanning, scheduling.
• Attend and support client satisfaction surveys.
• Ensure regular, punctual attendance.
• Perform other duties as assigned.

Skills

Office admin

Communication

Grammar

Time management

Attention to detail

Interpersonal skills

Customer service

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Office

Office equipment

Phone system

Job description

Job Summary:

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

Essential Duties/Responsibilities:

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Conduct client satisfaction surveys
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Regular, consistent, punctual attendance
• Other duties as assigned

Requirements

Required Skills/Abilities:

• Excellent clerical and general office administration tasks
• Excellent written and verbal communication skills; as well as organizational and time management skills.
• High command of English grammar, usage, punctuation and spelling
• Highly Proficient in Microsoft Office Suite or similar software and computer knowledge
• Strong attention to detail
• Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently
• Establish and maintain effective work relationships
• Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)
• Exceptional interpersonal and customers service skills
• Patience and professionalism in dealing with difficult visitors and clients

Education and Experience:

• Minimum of High School Diploma or GED required
• Must be able to type 45 wpm accurately
• No Supervisory responsibilities
• This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects