Receptionist - Inverness, FL

Software Technology, Inc.; Inverness (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Software Technology, Inc. is seeking a Receptionist to provide administrative support for the Department of Children and Families, specifically for Child Protection and Children's Legal Services.

The role handles inquiries, directs calls or visits to the proper office, and resolves customer complaints, ensuring follow-up on inquiries as needed. The position requires answering calls and doors, mail processing, filing, assisting with interviews, supply management, and daily office tasks such as

Qualifications

• Experience in receptionist or administrative support is preferred.
• Strong communication and interpersonal skills.
• Ability to manage inquiries and direct to appropriate personnel.

Responsibilities

• Answer Incoming Calls.
• Answer door and assist clients/families that come to the office.
• Outgoing / Incoming Mail Delivery – Postage Machine.
• Tidy up Play Room (when used).
• Closure Letters.
• Case Filing (file).
• Forms (use Share Drive).
• Assist with employee interviews.
• Accept Supply Deliveries (put in supply room).
• Blue Book (keep stocked).
• Deliver Faxes (end of day).
• Replenish Copier Paper (end of day).
• Empty Recycle Boxes (end of day Tuesday and Friday).

Skills

Customer service

Phone etiquette

Office administration

Scheduling

Education

High school diploma

Tools

Share Drive

Job description

Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.

• Answer Incoming Calls
• Answer door and assist clients/families that come to the office
• Outgoing / Incoming Mail Delivery – Postage Machine
• Tidy up Play Room (when used)
• Closure Letters
• Case Filing (file)
• Forms (use Share Drive)
• Assist with employee interviews
• Accept Supply Deliveries (put in supply room)
• Blue Book (keep stocked)
• Deliver Faxes (end of day)
• Replenish Copier Paper (end of day)
• Empty Recycle Boxes (end of day Tuesday and Friday)