Receptionist & Insurance Client Advocate

Bj Nagle - State Farm Agent; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bj Nagle - State Farm Agent is seeking a Receptionist to join our team. You will greet customers, manage appointments, and support the office with administrative tasks in a fast-paced environment.

We value strong communication, organization, and a friendly, sales-oriented attitude. This role offers a flexible schedule, opportunities for advancement, and a path toward broader insurance-related responsibilities within our growing agency in Memphis.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Bj Nagle - State Farm Agent is seeking a Receptionist to join our team. You will greet customers, manage appointments, and support the office with administrative tasks in a fast-paced environment.

We value strong communication, organization, and a friendly, sales-oriented attitude. This role offers a flexible schedule, opportunities for advancement, and a path toward broader insurance-related responsibilities within our growing agency in Memphis.