Receptionist - State Farm Agent Team Member

Bj Nagle - State Farm Agent; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bj Nagle - State Farm Agent is seeking a Receptionist to join our team. You will greet customers, manage appointments, and support the office with administrative tasks in a fast-paced environment.

We value strong communication, organization, and a friendly, sales-oriented attitude. This role offers a flexible schedule, opportunities for advancement, and a path toward broader insurance-related responsibilities within our growing agency in Memphis.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a growing team of three. Before joining State Farm, I worked in the hospitality industry, where I developed a strong foundation in customer service and building relationships. My interest in agency ownership began when a mutual friend opened his own State Farm agency, inspiring me to pursue the same path. I went through the Agent Aspirant Program and hit the ground running toward opening an agency of my own.

Outside of work, I'm a proud husband and father to one daughter. I love spending time with my family, golfing, and staying active. I also played college football, which helped shape my competitive mindset and team-oriented approach. Staying connected to our local community is important to me, and I enjoy being involved through the Chamber of Commerce and other community activities.

Our agency offers a $100 life insurance stipend, licensing reimbursement, professional development, and a strong commitment to work-life balance. We also offer opportunities to pursue the Agent Aspirant Program for those interested in following a path toward agency ownership. As a newer agency, we're excited to provide opportunities for team members to learn, develop their skills, and grow alongside the business.

We've built a positive, supportive environment where teamwork and a great attitude are essential. I'm looking for someone who is hardworking, personable, and genuinely enjoys connecting with people. The right person will bring a strong work ethic, a positive mindset, and a willingness to contribute to the team's success.

ROLE DESCRIPTION:

Bj Nagle - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.