Insurance Office Receptionist: Customer Care & Growth

State Farm Agent; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Simple IRA

Reimbursement for licensing costs

Job summary

An insurance agency in Nashville is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and thrives in a supportive environment. Responsibilities include greeting customers, managing schedules, and engaging in sales conversations. A background in customer service is preferred, along with strong communication skills and basic computer proficiency. This is a great opportunity to grow within a dynamic team committed to customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are needed.
• Must have organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and on the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills (Microsoft Office, CRM)

Job description

An insurance agency in Nashville is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and thrives in a supportive environment. Responsibilities include greeting customers, managing schedules, and engaging in sales conversations. A background in customer service is preferred, along with strong communication skills and basic computer proficiency. This is a great opportunity to grow within a dynamic team committed to customer service.