Insurance Office Receptionist & Customer Growth Ally

Talentify; Pickens (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team is seeking a Receptionist to join our busy insurance office. You will greet customers in person and by phone, direct them to the right team members, and manage appointment scheduling and office communications.

The ideal candidate is highly organized, detail-oriented, and comfortable engaging in sales conversations while maintaining accurate customer records. Strong communication and MS Office/CRM skills are essential for success.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Team is seeking a Receptionist to join our busy insurance office. You will greet customers in person and by phone, direct them to the right team members, and manage appointment scheduling and office communications.

The ideal candidate is highly organized, detail-oriented, and comfortable engaging in sales conversations while maintaining accurate customer records. Strong communication and MS Office/CRM skills are essential for success.