Insurance Customer Service Advocate — Growth Path

Bj Nagle - State Farm Agent; Memphis (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

BJ Nagle - State Farm Agent in Memphis, Tennessee is seeking a Customer Service Representative to enhance client experiences in a dynamic insurance environment. You will resolve customer inquiries, coordinate with the team, and anticipate community needs.

Ideal candidates will possess strong problem-solving and communication skills with a keen attention to detail. We offer a competitive salary and bonus based on performance, along with opportunities for career advancement.

Qualifications

• Strong problem solving, communication, and interpersonal skills.
• Detail-oriented and able to multitask.
• Ability to work in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Resolve customer concerns.
• Set customer appointments.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong problem solving skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking abilities

Job description

BJ Nagle - State Farm Agent in Memphis, Tennessee is seeking a Customer Service Representative to enhance client experiences in a dynamic insurance environment. You will resolve customer inquiries, coordinate with the team, and anticipate community needs.

Ideal candidates will possess strong problem-solving and communication skills with a keen attention to detail. We offer a competitive salary and bonus based on performance, along with opportunities for career advancement.