Receptionist & Client Concierge | Growth & Benefits

Andrew Baudino - State Farm Insurance Agent; Brentwood (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Flexible schedule

Job summary

State Farm Agent Team Member in Brentwood, TN seeks a Receptionist to join a dynamic, customer-focused office. The role prioritizes organized, detail-oriented individuals who will support scheduling, inquiries, and records management, while also engaging in sales conversations to offer insurance options.

Responsibilities include greeting customers, managing communications, and assisting with admin tasks. This full-time position offers growth opportunities within a mentoring environment and a

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational & multitasking

Sales conversations

Customer service

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Team Member in Brentwood, TN seeks a Receptionist to join a dynamic, customer-focused office. The role prioritizes organized, detail-oriented individuals who will support scheduling, inquiries, and records management, while also engaging in sales conversations to offer insurance options.

Responsibilities include greeting customers, managing communications, and assisting with admin tasks. This full-time position offers growth opportunities within a mentoring environment and a