Receptionist Front Desk

Mark Lane Law Office; Town of Texas (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Mark Lane Law Offices, P.C. seeks a highly motivated Receptionist to join a fast-paced legal team in Wisconsin. You will be the first point of contact for clients, setting the tone for the firm’s reputation with professionalism and discretion.

You will manage a high-volume call environment, schedule consultations, maintain calendars, and handle client intake with accurate data entry while supporting document preparation and general admin tasks. Clio experience is a plus.

Qualifications

• Previous receptionist or administrative experience preferred (legal setting a plus)
• Proficiency with Microsoft Office; experience with Clio or similar legal software is a bonus
• Strong time management and organizational skills
• Ability to work independently and as part of a team

Responsibilities

• Greet and assist clients in person and over the phone with professionalism and warmth
• Manage a high-volume call environment and route calls efficiently
• Schedule consultations and maintain attorney calendars with precision
• Handle client intake and ensure accurate data entry into firm systems (Clio experience is a plus)
• Maintain a clean, organized, and welcoming front office
• Assist with document preparation, scanning, filing, and general administrative support
• Monitor emails and respond or route messages appropriately
• Handle confidential information with the highest level of discretion

Skills

Self-Starter

Quick Thinker

Highly Organized

Professional Presence

Client-Focused Mindset

Reliable & Accountable

Tools

Microsoft Office

Clio (or similar legal software)

Job description

Job Description

Mark Lane Law is seeking a highly motivated, self-starting Receptionist who thrives in a fast-paced legal environment. This role is ideal for someone who is a quick thinker, highly organized, and capable of managing multiple priorities while maintaining a polished and professional presence.

You will be the first point of contact for clients—setting the tone for the firm’s reputation with every interaction. We are looking for someone who can anticipate needs, communicate clearly, and handle sensitive situations with confidence and discretion.

Key Responsibilities

• Greet and assist clients in person and over the phone with professionalism and warmth
• Manage a high-volume call environment and route calls efficiently
• Schedule consultations and maintain attorney calendars with precision
• Handle client intake and ensure accurate data entry into firm systems (Clio experience is a plus)
• Maintain a clean, organized, and welcoming front office
• Assist with document preparation, scanning, filing, and general administrative support
• Monitor emails and respond or route messages appropriately
• Handle confidential information with the highest level of discretion

What We’re Looking For

• Self-Starter: Able to take initiative without constant direction
• Quick Thinker: Can problem-solve on the spot and adapt to changing priorities
• Highly Organized: Strong attention to detail with the ability to multitask
• Professional Presence: Polished communication skills, both written and verbal
• Client-Focused Mindset: Compassionate, patient, and solution-oriented
• Reliable & Accountable: Takes ownership of responsibilities and follows through

Qualifications

• Previous receptionist, administrative, or customer service experience preferred (legal setting a plus)
• Proficiency with Microsoft Office; experience with Clio or similar legal software is a bonus
• Strong time management and organizational skills
• Ability to work independently and as part of a team

Why Join Mark Lane Law

At Mark Lane Law, we pride ourselves on a bold, results-driven approach paired with straightforward communication and small-town integrity. This is an opportunity to be part of a team that values efficiency, professionalism, and client-centered service.

Company Description

At the Mark Lane Law Offices, P.C., we work hard to be the most caring and personal Family Law, Estate Planning and Tax Law Firm in Texas. We work hard to meet the needs and expectations of each of our clients. We are family owned and operated, we pride ourselves in following family-oriented - customer-minded principles: We are committed to offering QUALITY representation to each and every client. We EMBRACE our responsibility to you and your family and seeking the best outcome possible. We harness the power of EFFICIENCY to use our resources with maximum effort. A highly awarded attorney for over 28 years and Municipal Judge for 14 years, Mark C. Lane has plenty experience identifying client’s goals and developing a creative, comprehensive and efficient strategy to achieve them. Everyone at Mark Lane Law Offices is prepared to dig in and get busy to make sure the best outcome for you and your children.