Receptionist

Royston Technologies LLC; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A professional services firm in Austin, Texas, is looking for a Receptionist to serve as the first point of contact for clients and visitors. The successful candidate will manage front desk operations and ensure a welcoming environment. Strong organizational skills, proficiency in Microsoft Office, and previous administrative experience are required. The role involves greeting clients, routing calls, maintaining reception area, and providing administrative support. This is a dynamic role vital to the firm's professionalism and client experience.

Qualifications

• 1–3 years minimum of receptionist or administrative experience, preferably in a professional services or legal environment.
• Prior law firm or professional office experience is a plus.
• Experience managing multi-line phone systems is advantageous.

Responsibilities

• Greet and assist clients and visitors in a courteous manner.
• Answer and route incoming calls promptly and accurately.
• Maintain a polished and welcoming reception area.
• Provide general administrative support to attorneys and staff.

Skills

Strong verbal and written communication skills

Excellent organizational and multitasking skills

Proficiency in Microsoft Office (Outlook, Word, Excel)

Education

High school diploma or equivalent

Job description

The Receptionist serves as the first point of contact for clients, visitors, and staff in our Austin office. This role is responsible for creating a welcoming, professional environment while ensuring smooth daily front desk operations. The ideal candidate is highly organized, service-oriented, detail-focused, and able to manage multiple priorities with professionalism and discretion.

Qualifications

REQUIRED

• High school diploma or equivalent
• 1–3 years minimum of receptionist or administrative experience (professional services or legal environment preferred)
• Strong verbal and written communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Excellent organizational and multitasking skills

COMPETENCIES

• Professionalism and poise
• Client service mindset
• Reliability and punctuality
• Ability to maintain confidentiality
• Adaptability and teamwork

PREFERRED

• Prior law firm or professional office experience
• Experience managing multi-line phone systems
• Familiarity with document management systems

ESSENTIAL DUTIES & RESPONSIBILITIES

Front Desk & Client Experience

• Greet and assist clients and visitors in a courteous and professional manner
• Answer and route incoming calls promptly and accurately
• Maintain a polished and welcoming reception area
• Coordinate conference room scheduling and prepare rooms for meetings
• Assist with client hospitality, including beverage service and meeting support

Administrative Support

• Manage incoming and outgoing mail, courier services, and deliveries
• Provide general administrative support to attorneys and staff as needed
• Assist with document preparation, scanning, copying, and filing
• Assist with office supply inventory and place orders as needed
• Support firm events and internal meetings as requested

Office Operations Support

• Serve as a liaison between vendors and the Office Manager
• Assist with facilities-related needs and communicate maintenance issues
• Maintain confidentiality of firm and client information

Physical Requirements

• Ability to sit or stand for extended periods
• Ability to lift up to 25 pounds (office supplies, packages)