Receptionist/Escrow Assistant

C000 Old Republic National Title Insurance Company; Fort Worth (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, prescriptions, dental and vis

401(k) plan with discretionary company

Paid time off programs

11 Company paid holidays per year

Educational Assistance Program

Employee Assistance Program

Job summary

Old Republic Title is seeking a dedicated and detail-oriented Receptionist/Escrow Assistant to join our Ft Worth team. This dual role supports pre-closing processes and front desk operations in a fast-paced, professional environment.

The role requires strong communication skills, customer service focus, and meticulous organization. You will greet clients, answer calls, coordinate document deliveries, and assist escrow staff with data entry and file management to ensure audit readiness.

Qualifications

• Prior experience in title, escrow, or real estate services preferred.
• Excellent verbal and written communication skills.
• Friendly, professional demeanor with strong customer service orientation.
• Strong attention to detail and ability to multitask.
• Comfortable working independently and as part of a team.

Responsibilities

• Greet clients and visitors in a professional, welcoming manner
• Answer and direct incoming phone calls
• Coordinate occasional document deliveries
• Support escrow team with administrative tasks as needed
• Represent the company positively as the first point of contact for clients
• Process new escrow orders, including data entry into the system
• Verify tax certificates, legal descriptions, and surveys
• Obtain necessary documents such as signing authorizations, payoffs, and invoices
• Deliver title commitments to clients and other parties
• Receipt and disburse funds for closings
• Record legal documents and prepare final title policies
• Ensure files are complete and placed in audit order for scanning and compliance

Skills

Communication

Customer service

Attention to detail

Organizational skills

Multitasking

Teamwork

Job description

CENTRAL TITLE DIVISION Job Description: Old Republic Title is seeking a dedicated and detail-oriented Receptionist/Escrow Assistant to join our team. This dual role position plays a vital part in ensuring smooth pre-closing processes and delivering exceptional front desk support. The ideal candidate will be organized, personable, and thrive in a professional, fast-paced environment. Position is in office Monday-Friday in our Ft Worth office.

Key Responsibilities:

• Greet clients and visitors in a professional, welcoming manner
• Answer and direct incoming phone calls
• Coordinate occasional document deliveries
• Support escrow team with administrative tasks as needed
• Represent the company positively as the first point of contact for clients
• Process new escrow orders, including data entry into the system
• Verify tax certificates, legal descriptions, and surveys
• Obtain necessary documents such as signing authorizations, payoffs, and invoices
• Deliver title commitments to clients and other parties
• Receipt and disburse funds for closings
• Record legal documents and prepare final title policies
• Ensure files are complete and placed in audit order for scanning and compliance

Requirements & Qualifications:

• Prior experience in title, escrow, or real estate services preferred
• Excellent verbal and written communication skills
• Friendly, professional demeanor with strong customer service orientation
• Strong attention to detail, organizational skills, and ability to multitask
• Comfortable working both independently and as part of a team

Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

Old Republic Title is an Equal Opportunity Employer

For over 100 years, Old Republic Title has helped Americans protect their property rights while providing peace of mind for one of the biggest investments homeowners will make. We work closely with title agents, real estate professionals, lenders and industry experts to secure safe and efficient real estate transactions. We provide comprehensive title and escrow products and services for individuals, businesses and government.