Commercial Escrow Assistant

C000 Old Republic National Title Insurance Company; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) plan with company match

Paid time off and holidays

Job summary

Old Republic National Title Insurance Company seeks a Commercial Escrow Assistant in Dallas, TX to support Commercial and Residential escrow officers. The role requires handling refinance and sale transactions, preparing closing documents, and coordinating signings with lenders, agents, and clients.

Responsibilities include reviewing title commitments, clearing encumbrances, and assisting with funding packages while maintaining regulatory compliance and strong customer service.

Qualifications

• Communicates professionally, actively listens, and is respectful in communications with partners and customers.
• Maintains regulatory awareness through ongoing training and resources.
• Understanding of accounting basics (debits/credits).
• Familiarity with title insurance policies and endorsements.

Responsibilities

• Provide production and processing support to escrow teams on refinance and sale transactions.
• Coordinate signings, prepare documents, and ensure accuracy of closing statements and disclosures.
• Verify information in preliminary reports and clear title requirements.
• Prepare funding packages and ensure proper receipt of lender funds.
• Submit documents to electronic filing and assist with industry events.

Skills

Professional communication

Attention to detail

Organizational skills

Team collaboration

Job description

CENTRAL TITLE DIVISION Job Description:

We are seeking a Commercial Escrow Assistant with experience with Commercial Unit Support to include terminology, communication methods, and client expectations. You will be responsible for providing support to Escrow Officer(s) and team(s) (Commercial and Residential) by completing key responsibilities and requirements of the role.

*This will be an in-office position in our Dallas, TX office*

Key Responsibilities on a regular basis:

• Provides production and processing support to escrow team(s) on refinance and sale transactions including opening orders, clearing liens, ordering demands, distributing commitments/preliminary reports, and ordering surveys as applicable.
• With mentorship and support beginning to evolve their proactive problem-solving skills.
• Communicates and confirms information about a transaction with principals, agents, lenders and/or other parties.
• Verifies and reviews all information in the preliminary report/title commitment while clearing title requirements by researching discrepancies, obtaining lien releases, and clearing any other encumbrances.
• Task to Central Processing Unit, Title and team members (as available and applicable).
• Is evolving skills to prepare required documents and/or instructions and prepare closing statements and disclosures. (i.e., settlement statements, tax reporting, etc.) detailing the accounting of the transaction in accordance with all state and federal regulatory requirements.
• Is evolving skills determine we have met all escrow/title conditions required by principals, lenders, agents and/or counsel on behalf of principals and lenders as represented by the parties, as directed by unit lead.
• Schedule appointments, assemble documents for signing for both in office signings and out of office signings including coordination of mobile notary services.
• Is evolving skills to conduct signings of documents with customers.
• Prepare funding packages, provide conditions, receipt in lender funds.
• Is evolving skills to assemble and submit completed Policy Write Up instruction to the Title Department. This includes reviewing all documents to be recorded for accuracy and completeness.
• Process and disburse refinance and sale transactions with supervision as defined by management.
• Correctly calculates the Company’s fees, charges, and title premium(s) pursuant to the applicable rate rules and guidelines regarding filed or posted rates applicable to the county and state on basic commercial transactions.
• Entry level of competency to use and interpret these resources to independently calculate fees, charges, and premiums on transactions beyond the automated and/or provided fee calculator tools and resources.
• Upload all documents in appropriate category in the electronic filing system.
• Attends industry or real estate functions representing the Company as directed/approved by management.
• Provides training and support to peers (transfer of industry knowledge and skills), guiding them to reach maximum efficiency and production.

Requirements to be successful

• Communicates professionally, actively listens, and is respectful in written, verbal, and non-verbal communications (mindful of body language, gestures, etc.), and is recognized by business partners, internal and external customers, peers, direct reports, and leaders as a collaborative partner.
• Fully executes and delivers on projects and initiatives in alignment with current role.
• Stays current with regulations, procedures, and policies by using emerging technologies, learning resources, professional relationships, and other resources.
• Must be a personable, positive, and professional representative of the Company.
• Always maintain the highest level of customer service.
• Thoroughly documents all conversation and actions on a transaction file to ensure clarity, accountability, and transparency in all transactions.
• Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.
• Ability to accept supervision and direction, as well as constructive feedback.
• Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
• Continues escrow education through company training webinars/ seminars/ meetings.
• Must have a basic understanding of accounting principles (debits and credits).
• Entry level knowledge of title insurance policies, and endorsements
• Basic to Intermediate knowledge of escrow, closing documents and terminology.
• Notary commission preferred.

Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

For over 100 years, Old Republic Title has helped Americans protect their property rights while providing peace of mind for one of the biggest investments homeowners will make. We work closely with title agents, real estate professionals, lenders and industry experts to secure safe and efficient real estate transactions. We provide comprehensive title and escrow products and services for individuals, businesses and government.