Full job description ENTERPRISE SERVICES Job Description:
Summary
Facilitate timely and accurate escrow disbursements on behalf of Old Republic Title Agents, Direct Offices and Affiliates.
Essential Duties and Responsibilities
- Contact Agents for all supporting documentation and funds needed for disbursement.
- Enter figures into OR EscrowPro closing statement as per customer specs.
- Review closing statements, demands, invoices and taxes for accuracy prior to disbursing funds.
- Calculate ORT Premium splits.
- Reconcile, balance and disburse all files in the time frame set forth by the Agent.
- Ensure ledgers balance to agent closing statements/documentation and print applicable checks for disbursement.
- Allow Agents to print checks, as permitted, and release funds.
- Forward funds to appropriate payees in the method directed by the Agent.
- Verify and prepare wire out requests as needed and initiate voids, stop payments and check requests.
- Prepare file for invoicing.
- Upload attachments and add notes as needed.
- Complete initial file checklists on all open orders including Agent-In-Good Standing status.
- Monitor post funding reports and obtain outstanding items in a timely manner.
- Monitor remittance ledgers and assist with transfer of ORT Premium as per customer specs.
- Respond to all inquiries and/or complaints.
- Back up Escrow Accounting Assistant as needed.
- Maintain confidentiality.
- Complies with Company policies, procedures, regulatory requirements, and complete mandatory company compliance training by prescribed deadlines.
- Consistent attendance is required, which may include attendance at after-hour company events.
- Ability to accept guidance and supervision from management.
- Other duties that may be reasonably assigned.
Knowledge and Skills Required
- Proficient in Microsoft Office Suite, Outlook.
- Ability to work in fast paced environment while successfully performing under extreme time constraints.
- Ability to act independently with sound judgment and take initiative.
Communication and Interpersonal skills
- Excellent professional written, verbal, listening and communication skills.
- Must be a personable, positive, and professional representative of the company.
- Ability to foster, develop and maintain professional and collaborative working relationships.
- Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors.
- Lead by positive example.
- Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
- Actively listens.
- Is mindful of how body language, gestures and nonverbal communications are perceived.
Physical/Mental Demands
- The ability to work with confidential information.
- The ability to perform under pressure and be flexible with disruptions throughout the workday.
- Repetitive and continual keyboard activity and interaction with display monitors is required.
- Overnight business travel by air and/or automobile, may be required.
Benefits
- We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans.
Old Republic Title is an Equal Opportunity Employer