Receptionist & Customer Care Specialist - Growth & Benefits

State Farm; Anchorage (AK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay plus commission

Growth potential

Paid time off

Holiday Pay

Retirement Plan Match

Valuable career-building experience

Job summary

State Farm Agent Randy Rhodes seeks a Receptionist to greet customers, manage appointments, and maintain records in a busy office. The role blends customer service with sales conversations, offering insurance options while supporting daily operations.

The ideal candidate is organized, detail-oriented, and eager to learn the insurance business in a supportive team environment, with opportunities for growth and professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must have or be able to obtain Property and Casualty Insurance license.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Randy Rhodes seeks a Receptionist to greet customers, manage appointments, and maintain records in a busy office. The role blends customer service with sales conversations, offering insurance options while supporting daily operations.

The ideal candidate is organized, detail-oriented, and eager to learn the insurance business in a supportive team environment, with opportunities for growth and professional development.