Insurance Office Receptionist & Customer Care Specialist

Randy Reeves - State Farm Agent; Spring (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Randy Reeves - State Farm Agent is seeking a friendly receptionist to join our team in a fast-paced insurance office. You will greet clients in person and by phone, manage scheduling, and maintain accurate customer records while supporting our team on administrative tasks.

The role involves engaging with customers to explore insurance options and providing excellent service. We value organization, reliability, and a proactive attitude for growth within the agency.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and promoting services.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM software

Tools

Microsoft Office

CRM systems

Job description

Randy Reeves - State Farm Agent is seeking a friendly receptionist to join our team in a fast-paced insurance office. You will greet clients in person and by phone, manage scheduling, and maintain accurate customer records while supporting our team on administrative tasks.

The role involves engaging with customers to explore insurance options and providing excellent service. We value organization, reliability, and a proactive attitude for growth within the agency.